OJSC “Commercial Bank Kyrgyzstan”

As part of our collaboration with OJSC “Commercial Bank Kyrgyzstan”, our team implemented a risk management system that automated the processes of risk analysis, control, and monitoring within the company. The main objectives of the project included:

Integration with corporate systems
Seamless integration was ensured with the company’s existing solutions, such as the core banking system (CBS), LDAP, and email service. This enabled the consolidation of data from various sources.

Implementation of risk management functionality
Modules were developed for the registration, classification, and processing of risks, as well as for maintaining an incident registry, ensuring transparency of risk-related processes.

Automation of analytics and report generation
Tools were created for generating detailed reports and analytics, enabling risk self-assessment (RCSA), incident registration, and the management of electronic investigation cases.

Handling of recurring incidents and complaint management
Templates were implemented to automate the processing of recurring incidents. Additionally, a system for managing complaints and claims was configured, allowing for prompt response to emerging issues.

• Reduced incident response time
  Thanks to automated processes, the time required to handle incidents has been significantly reduced.

  Improved analysis accuracy
  Tools for generating and monitoring key risk indicators have enhanced the accuracy of analysis, supporting more informed management decision-making.

  Increased transparency of business processes
  The implemented system provides full control over risk management processes, increasing their transparency and overall efficiency.

The comprehensive implementation of the risk management system enabled MBank to:

Optimize business processes
Integration with corporate systems and automation of key functions significantly improved the efficiency of internal operations.

Enhance decision-making quality
The reduction in incident response time and the increased accuracy of analysis contributed to faster and more informed management decisions.

Increase overall operational transparency
Detailed tracking of risks, incidents, and complaints provided improved control over the situation and allowed for timely responses to emerging issues.